- Begin with the end in mind
- Design the story and visuals
- Keep it simple
- Build competency
- Apply tiered learning
- Begin with the end in mind The first step to creating superb content is to know what and why employees are learning and how you will assess their learning. Seems obvious, right? Yet, you will be surprised at how many designers start building content without giving this end goal some serious thought. Therefore, ensuring that your content aligns with your objectives and assessment is only possible if you create it from step one.
- Design the story and visuals Everyone loves a good story so creating a narrative that piques learners’ interest is the hook that will get them engaged. Be sure to include relatable, real-life scenarios; dig deep and go past superficial issues to solutions that learners can use in real work situations. But, for this to work your simulated character must be believable so bring real-life employee/employer/client/customer scenarios into your storyline and make sure to keep it short and sweet – less really is more.
- Keep it simple Don’t be overzealous – with the desire to engage and dazzle often comes the addition of unnecessary excess to a learning module which can confound the learners and bog down the learning process. Consider this rule of thumb – if one module can not stand alone, reassess your use of visuals, storytelling, games, and activities therein and cut the dead wood.
- Build competency The learning envisaged must matter for it to motivate learners. Therefore, focusing on abstract concepts and skills the learners already possess will only lead to boredom and frustration. Instructional design that is motivational and that challenges existing beliefs, actions, and ideas is what will ultimately build competency.
- Apply tiered learning Applying a three-tiered learning approach in your instructional design provides a visual way for learners to understand the high-level concept. The three tiers are (i) high-level audio and visual information, (ii) detailed linguistics and (iii) ample opportunities for interaction and skill application.