PRIVACY POLICY
Updated 28 February 2022
Privacy Policy
We as Trainiac South Africa (Pty) Ltd (“we”, “us”, “Trainiac”) – the primary Licensor of our technology which is distributed across multiple platform iterations.
This Privacy Policy describes how we collect, use, store, process, and disclose your personal information (data that can be used to identify you) when you access, or make use of our technology, platforms, products, services, websites, and applications (“services”).
Trainiac complies with the provisions of the Protection of Personal Information Act (POPIA), 4 of 2013 (“the Act”).
DATA COLLECTING AND PROCESSING
We collect information about Account users, and website visitors for different reasons.
We process your personal data depending on what type of Account you hold, in order to provide services to you:
1. If you are an App end-user, you created an App Account on a Platform. As such, you may complete forms or applications, engage with the app content, and submit or upload content to the App. Your interaction and logs may be stored as you use the App.
2. You may be a visitor to our website – we will only collect personal information about you if you have either consented to our collection of your personal data.
DATA WE COLLECT AND WHY WE COLLECT IT
We collect account and profile information, such as contact details, as well as functional data.
Contact Details we collect are:
- your first and last name(s);
- your email address;
- a mobile number; and
- your date of birth.
Purposes of collecting personal information:
- Your email address and mobile may be used for you to create an account, to verify your account, and/or to send authentication codes, and/or to communicate with you in relation to access to and/or use of the our technology and/or other services;
- Your date of birth is required to mitigate minors from creating an Account.
WHAT WE DO NOT COLLECT
We do not collect sensitive data, such as your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data health data, or sexual orientation.
DATA TRANSFER
The sharing of personal information may necessitate the transfer of user information across foreign borders, in such event we will comply with the requirements of the applicable jurisdiction and laws in that region.
SAFETY OF MINORS
If you are a minor and require consent of a parent/guardian, please ask your parent or legal guardian to review this Privacy Policy on your behalf.
SECURITY
Trainiac takes all reasonable steps to safeguard personal information and data from unauthorised access or use, misuse, loss, or interference to ensure the continued integrity and confidentiality of your personal information. The same standards are imposed upon third parties to whom your personal information is shared by Trainiac.
We have implemented security measures to protect the security of your personal data. However, as with any transfer of data, there are still risks of data breaches. We regularly review security and privacy practices to ensure our systems and services are secure. While we cannot guarantee that loss, misuse, or alteration of data will not occur, we use all reasonable efforts to prevent this.
YOUR RIGHTS
The following rights are afforded to you in terms of the protection of the Act and we take all reasonable measures to ensure that:
- You may request access to your personal information;
- You may withdraw your consent (opt-out) to our use of your personal information;
- You may request to correct or change your personal information so that it is accurate and up-to-date;
- You may request that we delete your personal information; or
- Lodge a complaint with us, however, if you are not happy with how we handle the process, you may lodge a complaint with the Information Regulator.
CHANGES TO THIS PRIVACY POLICY
We may update, change, or modify this Privacy Policy from time to time. Without limiting the ways we may inform you, we may inform you either by sending you an email or by placing a notification on the Website.
DATA RETENTION
We may keep and process some or all of your Personal Information if and for as long as:
- we are required or permitted by law or a contract with you to keep it;
- we reasonably need it for lawful purposes related to our functions and activities;
- we reasonably need it for evidentiary purposes; or
- you agree to us keeping it for a specified further period.
DISCLAIMER
The use of our Website is at your own risk. Any risk or loss arises from the use of our Website or dependency on information on our Website, will be your own responsibility.
We make no representations or warranties (express or implied) as to the functionality, standard, availability, accessibility, and accuracy of our Website or any correctness of content and information of our Website. We will not be bound if any representations or warranties are made on our Website or by our representatives.
If any damage, loss or expenses (direct or indirect), whether consequential in nature, arising out of or in connection with your access and use of the Website, we will not be liable unless otherwise provided by law.
GENERAL
If any provision of this Privacy Policy is judged to be illegal, void or unenforceable due to applicable law or by order of a court of a competent jurisdiction the offending provision shall be deemed severable from the remaining terms of this policy and deleted. The unaffected portions of this Policy will continue to be in full force and effect and the remainder of the provisions will not be prejudiced.
If we or you do not enforce any right in terms of this Policy, it will not constitute a waiver of that right.
GOVERNING LAW
The law of South Africa applies to this Privacy Policy and any dispute or claim arising from this Policy.
CONTACT DETAILS
If you have any questions, requests, or complaints in relation to your personal information or data, please contact us using the following email: legal@trainiac.com